Our Property Management team are pleased to announce that we have now gone live with our Facilities Management product within Horizon. As well as being offered as a standalone service, this also enables all client property management requirements to be serviced using just one system. This further streamlines the service provided by the property management team and improves visibility of property conditions for all facilities managers, surveyors and clients.

Some of the specific benefits to clients following the implementation of the Facilities Management product include:

• The ability for the Facilities Management team to track Preventative Planned Maintenance, recognising the key dates when property assets require attention/inspection.
• The SW team have visibility of all property assets nationwide.
• A history of Asset conditions and inspections.
• Efficient Property Asset information in a variety of reporting formats.
• Contractor inspection certificates can be held on the system and accessed immediately.
• Tenants can report reactive issues via the SW Helpdesk. These issues are logged within minutes, on the Facilities Management product, for all the SW team to view and take action to resolve.

Faye Woods, Associate Partner in our Property Management Accounts team commented “We believe this further investment in our property management system will in turn, reduce the risk of unexpected property maintenance costs for clients.”