Through effective rates management and delegating this function to us, our clients save time and stress and are provided with the peace of mind that their rates are correct.
With no standard billing format used by Local Authorities and a complex legal framework sitting behind the billing and collection of rates, it is important to ensure that bills are correct and paid in a timely fashion. In outsourcing the receipt, checking and authorising of bills to us, charging errors and payment issues can be avoided.
We arrange to receive business rates bills directly from the Local Authority, ratify and authorise these, before reporting back to our clients. Every account is given a multi-point check to ensure validity and accuracy. We deal with all communication with the relevant authority and, where possible, can often renegotiate instalment plans to aid cash flow.
Based on available information and taking the often-complex transitional arrangements into account, we also work with clients to produce timely and accurate budget forecasts.
If required, we can also arrange to be put in funds to make the payment of rates accounts on our clients’ behalf by cheque, direct debit, BACS or most other methods.
By outsourcing these functions, businesses can save considerable time and money, particularly as dealing with Local Authorities can be very time consuming.